An M&S shopper has hit out at the brand concerning the music played in UK stores.
Tom Bradey announced his dissatisfaction with the chain's choice of shopping tunes in a message on social media platform, X, (Twitter).
He addressed the shop, which has recently suffered from a cyber attack, asking why it plays the "same songs in all stores."
The customer particularly pinpointed Take That's music as repeated in stores across the UK.
READ MORE: M&S urges customers to make crucial change to protect your information
Tom said: "Hi @marksandspencer, do you play the same songs in all stores, as I’ve lost count the number of times I’ve heard Take That in your stores… is it the same place, and does it get refreshed? #Plymouth
"Could give you a few ideas."
Responding to the shopper's query, an M&S representative, Steve, stated the music played in M&S locations depended on the staff in place.
On behalf of the brand, he said: "Hi Tom. I believe it varies from store to store.
"Which song is it that you keep hearing? We'll pass your feedback on to the team at Plymouth and hopefully they'll be able to bring some variety back for good…. Kindest regards, Steve."
READ MORE: M&S confirms customers' personal information was stolen during cyber attack
The latest query from a customer follows another shopper's confusion after they found an unexpected message hidden in the washing instructions for their trousers.
Customer, Sue, shared the label in her culottes included a bewildering washing instruction, asking shoppers to "remove petals through secret opening at back before washing."
Confused, the shopper took to X to ask the company what this meant.
In response, a representative stated it seemed to be a "labelling" error, and they would inform the team over the mistake.
M&S' most recent enquiries from clients comes at a time of disruption for the firm, as it deals with the ongoing consequences of the cyber attack last month.
In a statement today, M&S said there may have been some customers who had their "personal information," stolen during the incident.
However, the giant did confirm that "there is no evidence that the information has been shared."
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