Spotify is back up and running, the music streaming giant has announced after it was hit with a service outage which left thousands of users unable to stream music on Wednesday afternoon.
The platform gave the “all clear” around three hours after it first announced that it was aware people were experiencing “issues”.
Spotify denied its service outage was the result of a “security hack”.
Just after 5pm, the company posted on X, formerly Twitter: “All clear – thanks for your patience.”
It urged users to contact @SpotifyCares on the social media platform if they still need help.
Earlier, thousands of UK users reported being unable to stream music via Spotify online, with audio already downloaded to a user’s library only being accessible.
According to service monitoring site Downdetector, problems began at Spotify at around 1pm on Wednesday, with more than 20,000 reports of user issues with the service being logged afterwards.
It said users were reporting problems with both the Spotify app and website.
In its initial statement on the issue posted to X, Spotify said: “We’re aware of some issues right now and are checking them out.”
In an update afterwards, the company said reports of the outage being a security breach were “false”.
In February, the Sweden-based firm announced its user numbers had hit a record high of 675 million globally, a rise of 12% over the last year.
We want our comments to be a lively and valuable part of our community – a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
You must verify your phone number before you can comment.
Please enter your phone number below, and a verification code will be sent to you by text message.
Please enter the six-digit verification code sent to you by SMS.
Your verification code has been sent a second time to the mobile phone number you provided.
Your verification code has been sent a third time to the mobile phone number you provided.
You have requested your verification code too many times. Please try again later.
The code you entered has not been recognised.
Please try again
You have failed to enter a correct code after three attempts.
Please try again later.
This website and associated newspapers adhere to the Independent Press Standards Organisation’s Editors‘ Code of Practice. If you have a complaint about the editorial content which relates to inaccuracy or intrusion, then please contact the editor here. If you are dissatisfied with the response provided you can contact IPSO here
© 2001-2025. Newsquest Media Group Ltd, 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW | 01676637 |
Data returned from the Piano ‚meterActive/meterExpired‘ callback event.
As a subscriber, you are shown 80% less display advertising when reading our articles.
Those ads you do see are predominantly from local businesses promoting local services.
These adverts enable local businesses to get in front of their target audience – the local community.
It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times.
‘All clear’: Spotify back up and running after service outage – Messenger Newspapers
RELATED ARTICLES